Write to me.
I answer personally.
A question about a fragrance, an order or a collaboration? There's no customer service line behind byRoman - you're writing straight to me.
Before you write - the answer might be here.
The questions I get asked most often.
- Delivery
- We ship within 24 hours
- Free shipping
- from 50 €
- Returns
- within 14 days of delivery, even opened
- Sample before you buy
- 2.5 ml sample, we'll deduct its price from a 50 ml bottle if you buy one within 30 days
Send a message
All fields are required; subscribing to the newsletter is optional.